Shipping Policy during Extreme Weather Conditions:
During periods of extreme weather, we may hold or otherwise modify shipment dates to best ensure safe delivery. Where possible, we will ship your wine using temperature controlled vehicles. The final delivery is made through normal delivery trucks that do not have temperature support. If you are concerned about shipping your wine, please select a date in the future and we will hold your wine in our temperature controlled warehouse until weather conditions improve. Preserving the provenance of your wine is of the utmost importance to us. If you have any questions about your order, please contact firstname.lastname@example.org or call us at 707.836.8822.
Shipping During Extreme Weather Conditions
We do not recommend normal Ground shipments to areas experiencing Extreme Weather, as we cannot guarantee safe delivery. Copain, where possible, will utilize temperature controlled shipping to local warehouses. Please note that final delivery is on normal delivery trucks and we recommend shipping to a business to assure first attempt deliveries. Another alternative is to use expedited shipping to a business address (2-day or overnight). If you would like to ship your wines usine an expedited service, please select 2-Day or Overnight shipping during checkout or contact us at the winery at 707.836.8822 to modify an existing order.
Releasing Your Order for Shipping
If you approve the shipping of your wine during extreme conditions, we will honor your request. Please note that we cannot be responsible for wines that you approve for shipping outside of safe temperature bands. To approve your wines for shipping, please complete the following form and we will initiate the shipping process.